The closing date is 12th Oct 2025
Job summary
We are looking for an enthusiastic and self-motivated Medical Secretary to join our friendly practice team.
In this diverse, exciting role you will provide secretarial support to the Management, Doctors and Health Professionals involving word processing and audio typing skills along with general administrative duties.
The ideal candidate will be accurate, have good communication skills, be a team player, and also be able to work flexibly in the absence of colleagues. Previous secretarial/administration experience and typing skills are desirable, as are knowledge of Primary Care, EMIS and medical terminology.
If you think you have the qualities to fill this post, then please apply today Training and support will be given to the successful candidate
Main duties, tasks & skills required
* To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
* To assist the Management and Clinicians with all clerical and administrative duties.
* File copies of hospital referrals.
* File hospital letters.
* Scanning/uploading and read-coding of letters and relevant correspondence into patient notes.
* To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
* To retrieve medical records and assist the completion of medical/insurance records.
* Record Payments.
* File patient records and correspondence in patient medical records.
* To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
* To maintain the computer clinical system in an accurate and secure manner.
* To assist with the gathering of statistics and information when required.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person specification
Qualifications
Essential
GCSE Maths (or equivalent)
GCSE English (or equivalent
NVQ/Apprenticeship level 2 Business & Administration (or relevant equivalent)
Desirable
* ECDL/CLAIT qualification in IT (or equivalent)
* RSA II Typing (or equivalent)
Experience
Essential
* Experience of office procedures, including organising and prioritising work
* Accurate IT skills for using local IT systems/electronic mail
Desirable
* Experience working in a health or social care setting
* Experience working in a similar Clerical role working with the public
Experience of EMIS, Docman 10
Additional Criteria
Essential
* Organised, good attention to detail
* Excellent customer care focus
* Ability to handle demands with professionalism, tact and diplomacy
* Work as part of a team to support the overall delivery of the team/department
* Ability to maintain confidentiality
* Ability to work with a methodical and careful approach
* Ability to remain calm under pressure
* Good telephone and inter-personal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For help with your application, contact:
Fiona Holling
Pay scheme
Agenda for Change
Band
Band 3
Salary
£ to £ Yearly
Contract
Permanent
Working pattern
Full-Time
Reference number
348-CSS-9330
Job locations
Brune Medical Centre
10 Rowner Road
Gosport
Hampshire
PO13 0EW