Overview
Reference
Branch Manager NM Salary
£35,000 - £38,000/annum + Commission Job Location
- United Kingdom -- England -- Greater London -- New Malden Job Type
Permanent Posted
Monday, May 18, 2026
Salary: £35,000–£38,000 + Bonuses (OTE £3,000–£4,000) Hours: Monday–Friday 7:30am–5:00pm + Saturday rota (9:00am–12:30pm) Benefits: Company car, mobile phone, 5 weeks holiday + bank holidays, pension, health cash plan
A long‑established and reputable installation business within the home improvement sector is seeking an experienced Branch Manager to oversee the day‑to‑day running of their Watford operation. This is a fantastic opportunity to join a small, busy, and supportive team where you’ll lead a team of four, manage branch performance, and ensure smooth coordination of installations and customer service.
This is a hands‑on role that requires learning the product range and occasionally assisting with lifting and moving goods.
Key Responsibilities
1. Team Leadership — Leading, supporting, and developing a team of four
2. Customer & Sales Management — Managing customer enquiries and product sales
3. In‑Person Service — Providing face‑to‑face customer service
4. Order Processing — Processing orders and scheduling installation work
5. Stock & Delivery Control — Checking deliveries against paperwork and maintaining stock accuracy
6. Branch Operations — Ensuring the branch runs efficiently and professionally
7. Manual Handling — Some heavy lifting involved as part of the role
Essential Skills & Experience
8. Supervisory or Management Experience
9. Sales & Customer Service Background
10. Strong Communication Skills
11. Workload Prioritisation
12. IT Literacy
13. High Attention to Detail
14. Team‑Focused Approach
15. Full UK Driving Licence (up to 3 points acceptable)