Part-Time Coffee Shop Supervisor - Tuesday, Wednesday, Friday, Saturday - Approx. 25 hours
About Us
We are a welcoming, family-run gift and coffee shop known for our friendly service, quality food, and relaxed atmosphere. We're looking for an experienced and motivated Coffee Shop Supervisor to join our team and help lead day-to-day operations.
The Role
This is a hands-on, customer-facing role with supervisory responsibilities. You'll be primarily working front of house supporting our coffee shop manager — greeting customers, preparing drinks, running the till, general housekeeping and overseeing smooth day-to-day service.
The ideal candidate will also have a solid understanding of food preparation and be confident stepping into the kitchen during busy periods or staff holidays.
The position is for Tuesday's, Wednesday's, Friday's and Saturday's, totalling approx. 25 hours - with the expectation that the successful candidate can pick up extra shifts and hours to cover holidays or staff absence when required.
Key Responsibilities
Front of House:
* Supporting our coffee shop manager in leading the front-of-house team during shifts
* Providing a warm and friendly welcome to customers
* Taking orders and operating the till system
* Preparing and serving hot and cold drinks (barista experience required)
* Ensuring the shop floor is clean, tidy, and well-stocked
* Dealing with customer enquiries and resolving any issues professionally
Kitchen Support:
* Preparing light meals, snacks, and baked goods when required
* Following food hygiene and safety procedures
* Supporting stock rotation and kitchen cleanliness
* Assisting with opening/closing kitchen duties as needed
Supervisory Duties:
* Opening and closing the shop when required
* Learning and understanding day-to-day running of the coffee shop, including supplier and ordering information
* Having an input into menus and seasonal specials
* Supporting and guiding our Front-of-House team
* Ensuring high standards of service, cleanliness, and safety
* Communicating effectively with the owners and managers about daily operations and any issues
What We're Looking For:
* Previous coffee shop or hospitality experience, ideally in a supervisory role with barista experience
* Strong front-of-house skills and a passion for great customer service
* Confident in basic food preparation and kitchen routines
* A happy disposition - friendly, proactive, and able to lead by example
* Excellent time management and multitasking skills
What We Offer:
* A warm, supportive working environment in a family-run business
* Varied and engaging role with real responsibility
* Staff discount on food and drinks and gift shop purchases
* A chance to be part of a close-knit, hardworking team
To Apply:
* Please submit both a CV and cover letter that details your availability.
* We want to get to know you Applications without a cover letter may not be considered.
Job Type: Part-time
Pay: From £12.25 per hour
Expected hours: No less than 16 per week
Benefits:
* Casual dress
* Discounted or free food
* Employee discount
Experience:
* Hospitality: 2 years (preferred)
Work Location: In person