Job Title: Business Analyst
Location: London / Oxford (Hybrid)
About the Team
The Clinical Learning Hub (CLH) is a multidisciplinary team that develops evidence‑based clinical education to support healthcare professionals and staff. We create scalable learning solutions and resources that enhance patient care, safety and operational effectiveness. We work collaboratively across functions and use innovative approaches to support diverse learning needs.
We welcome individuals who are curious, collaborative and motivated to contribute to continuous learning and clinical excellence.
About the Role
We are looking for a Business Analyst to support the Clinical Learning Hub by working closely with stakeholders to understand needs, improve processes and enable data‑informed decisions.
In this role, you will translate business needs into clear requirements, contribute to the development of effective solutions and support the adoption of new tools and workflows, including AI‑enabled processes.
Key Responsibilities
* Gather, analyse and document business requirements and processes
* Translate requirements into user stories and functional specifications
* Support the design and improvement of systems, tools and workflows
* Create clear and accessible documentation for technical and non‑technical audiences
* Identify opportunities to improve processes using data and best practices
* Collaborate with cross‑functional teams, including business, IT and development teams
* Evaluate solutions for business and technical fit
* Contribute to testing and quality assurance activities
Skills and Experience
* Ability to analyse processes and translate needs into clear requirements
* Project management experience, familiarity with Agile or similar ways of working (e.g. Scrum, Kanban)
* Understanding of the software development lifecycle
* Experience creating process documentation (e.g. As‑Is and To‑Be)
* Strong communication skills, with the ability to work across different teams
* Broad technical understanding across various methodologies, platforms, tools and languages
* Experience with UML or similar modelling approaches
* Experience with testing or test automation
* Relevant certifications or education
Benefits
* Hybrid working from the office and home
* Flexible hours – flexing the times you work during the day
* Generous holiday allowance with the option to buy additional days
* Health screening, eye care vouchers and private medical benefits
* Wellbeing programmes
* Life assurance
* Access to a competitive contributory pension scheme
* Long service awards
* Save As You Earn share option scheme
* Travel season ticket loan
* Maternity, paternity and shared parental leave
* Access to emergency care for the elderly and children
* RE CARES days to support charities of your choice
* Access to employee resource groups and dedicated volunteer time
* Extensive learning and development resources
* Employee discounts via Perks at Work
Equal Opportunity Statement
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, colour, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
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