Merchandising Assistant Location: London | Full time | Hybrid At Craster, we create beautifully designed products that help the world’s finest hotels and restaurants deliver exceptional customer experiences. Behind that is a thoughtful, collaborative product function that balances creativity with commercial insight. We are looking for a Merchandising Assistant to support our Buying and Merchandising teams with the coordination, accuracy, and analysis that keep our product ranges moving smoothly from concept to customer. This is a brilliant opportunity for someone early in their merchandising or buying career who enjoys working with data, systems, suppliers, and cross functional teams in a fast moving environment. The role You will play an important part in supporting the end to end purchase order process and maintaining the integrity of merchandising data across our systems. Working closely with Product, Sales, Customer Care, and suppliers, you will help ensure information is accurate, timelines are met, and priorities stay on track. Your responsibilities will include: Raising and maintaining purchase orders accurately in our systems Monitoring delivery dates, pricing, suppliers, and order quantities Supporting intake planning and critical path tracking Maintaining product range plan data and system updates Building strong working relationships across Sales and Customer Care Acting as a key contact for daily merchandising queries Supporting supplier communication and vendor setup processes Assisting with KPI tracking and departmental reporting Preparing data and analysis for range reviews and planning meetings Supporting wider merchandising administration as required You’ll also develop working knowledge of tools such as Acumatica, Power BI, and Eazystock, helping the team make confident, data informed decisions. About you We are looking for someone organised, curious, and comfortable working with detail and data. You might already have experience in a merchandising, buying, or planning role, or be looking to build your career in this space. You’ll likely bring: Strong numeracy and analytical thinking Excellent attention to detail Confidence working with Excel and business systems The ability to plan and prioritise effectively Strong relationship building skills across teams A proactive approach to solving problems Interest in automation or AI tools and how they can improve workflows Most importantly, you’ll be motivated to grow within a collaborative product environment. Why join Craster We are a design led business with global reach and a supportive, close knit culture. Our values shape how we work together: We care Be curious Do the right thing Deliver excellence Be open to challenge You’ll have the opportunity to learn from experienced colleagues, develop your commercial awareness, and play a meaningful role in how our product ranges evolve.