Job Description
3 months contract with local authority
The Housing Options Advisor plays a crucial role in managing and streamlining the process of assessing homeless cases. By conducting triage and casework, the advisor aims to reduce backlogs and decrease waiting times for application assessments. This position requires working in the office four days a week, split between the Corby and Kettering locations.
Responsibilities:
* Conduct triage and casework to evaluate homeless cases efficiently.
* Make informed decisions to expedite the assessment process.
* Work collaboratively to reduce application backlogs and waiting times.
* Maintain accurate records and documentation of cases.
* Provide support and guidance to individuals seeking housing assistance.
Requirements
* Proven experience in housing options or a related field.
* Strong decision-making and problem-solving skills.
* Ability to work effectively in a fast-paced environment.
* Excellent communication and interpersonal skills.
* Availability to work in the Corby and Kettering offices four days a week.
We operate on bi-weekly payment plan
Requirements
Requirements: Full-time availability for a year Ability to work 36 hours per week Resilient and able to thrive in challenging situations Attention to detail and creative problem-solving skills Comfortable with confrontation and able to deal with difficult situations Availability for out-of-hours meetings and lone working Daily use of a car and a full driving license