Overview
An opportunity has arisen to join our existing Alcohol Care Team as a Band 4 Recovery Navigator. The Recovery Navigator will be an integral member of the Alcohol Care Team, which provides a programme of interventions and connecting individuals into other services and settings for service users with alcohol misuse issues in a hospital environment. The post holder will deliver and contribute to the development of an innovative recovery programme which will offer a range of support to address what matters to the client (e.g., housing, benefits, welfare). This challenging role will involve delivering practical, bespoke interventions both in person and through a wide network of partner agencies that support people away from substance misuse and violence and towards a safer, healthier, and more productive lifestyle.
Responsibilities
* Utilise a multi-agency approach to improve the outcomes and life chances for adults experiencing multiple problems including drugs and alcohol dependency and reduce the impact upon emergency services and local communities.
* Form strong professional relationships with the emergency department team and work closely with them to identify patients who may benefit from the Navigator service.
* Responsible for engaging new individuals onto the service by working closely in partnership with treatment and recovery providers and with the recovery community.
* Support service users through community outreach; build strong trusting and respectful relationships that enable them to regain independence and control over their decisions.
* Connect service users to existing community support (of their choice) and support as necessary to maximise engagement.
* Actively research and network with other relevant organisations working in the local area to build partnerships that support the Recovery Navigator role.
* To build personal and strong partnerships with organisations, ensuring the Recovery Navigator can offer relevant signposting options (e.g., housing support, welfare support, social care) addressing social determinants of health.
* Actively participate in staff meetings, session evaluations, supervision/reviews and planning sessions, and participate in Navigator development by feeding back to line manager and governance groups on the needs of the service user group and ongoing development of the service.
* Assist in maintaining good working relations with Recovery Navigators stakeholders, project partners and with other agencies.
* With guidance and support from the organisation undertake continuous professional development, through attendance at courses and other educational activities relevant to the role.
* To assist the team in ensuring that all NHS policies and procedures are followed, including Health and Safety, Child Protection and Equal Opportunities. To report any concerns to the Line Manager.
* Responsible for managing a caseload of individual patients who are not engaging in the community but continue to come to hospital.
* To develop therapeutic relationships with clients.
* Attempt to maintain contact with clients even when engagement is difficult to find ways to work with a person rather than a cessation of support.
About the organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. This advert closes on Tuesday 17 Feb 2026.
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