An opportunity to join a fast-paced, international business supporting collections across the US customer base. This is a collections-focused role within an established Credit Control function, working closely with customers and internal sales teams to resolve queries and drive cash collection.
This position is ideally aligned to US time zones, with preferred working hours of 2pm-10pm UK time, though flexibility may be considered (e.g. split shifts, 12pm-8pm).
This is an ongoing temporary assignment, suited to someone comfortable stepping into a busy environment, taking ownership of accounts, and managing complex customer queries.
What You'll Be Doing
- Managing a collections-focused ledger, primarily aligned to US customers
- Proactively chasing overdue invoices via phone and email to drive cash collection
- Investigating and resolving complex queries, working closely with Sales and internal stakeholders
- Building strong customer relationships to encourage timely payment and reduce aged debt
- Producing statements, account reconciliations, and maintaining accurate ledger notes
- Escalating high-risk or aged debt accounts where appropriate
- Supporting wider credit control and finance team activities where required
What You'll Bring
- Previous experience in collections, credit control, or accounts receivable
- Strong customer service and query management experience
- Confident communicator, comfortable handling challenging conversations
- Experience working in a fast-paced, sales-led environment
- Strong attention to detail and ability to manage multiple accounts
- Good system skills, including Excel and finance systems
What You'll Get in Return
This is an opportunity to join a well-established international business and make an immediate impact within a busy collections function. You'll work within a supportive team environment, managing a varied ledger and helping improve cash flow across the US customer base.
Flexible working hours are available to align with US time zones, and this role offers immediate start potential within an ongoing temporary assignment.
TPBN1_UKTJ