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Business Consultant - Market Experience Ireland, Chesterfield
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Client:
Itineris
Location:
Chesterfield, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
06.06.2025
Expiry Date:
21.07.2025
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Job Description:
There’s a saying at Itineris: Together goes a long way. We live by that. Whether translating customer needs into software, selling, coding, or maintaining our business, we’re united by our mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.
Function:
The Business Consultant will work for the customer and the Itineris project and service delivery teams. They will be responsible for ensuring the successful deployment of the UMAX solution by managing customer needs from a business and market regulations perspective. The role focuses on providing relevant business and market guidance to our application consultants and supporting mediation decisions with the customer’s business.
The role is based in Ghent (Sint-Denijs-Westrem), UK, or EIR and requires experience of the Irish market, both ROI and NIE. ERP implementation experience is a plus.
UMAX is our software solution for water and energy utilities, automating business processes and enabling better customer engagement. It is a cloud-based solution built on Microsoft Dynamics 365.
As our Business Consultant with market experience (EIR), you...
* Act as the link between Business and IT as a business-focused analyst.
* Manage customer expectations and support functional experts in translating business needs into functional requirements.
* Attend workshops and meetings with clients onsite.
* Provide feedback to product development, sales, and marketing.
* Contribute to the evolution of the UMAX solution to go to market.
* Collaborate and develop strong relationships with clients, sales, pre-sales, product, and project teams.
* Participate in project progress meetings and proactively identify risk areas.
* Deliver high-quality consulting services to customers.
* Work with colleagues to upskill according to industry best practices and understand the Irish energy market (ROI & NIE).
* Continuously develop and transfer knowledge within the Utility market, especially in Ireland.
What you bring
* Strong analytical skills (master’s degree or equivalent experience).
* In-depth knowledge of the Irish energy market.
* At least +5 years’ experience as a Business/Functional Consultant, preferably in large, complex ERP/CRM projects.
* Expertise in business requirements gathering and understanding customer processes.
* Skilled in Business Process management.
* Excellent communication skills in English; Dutch is a plus.
* Willing to travel depending on project phase.
* A team player with a problem-solving mentality.
* Hands-on, proactive, quality-driven.
* 100% customer-oriented and adaptable to fast-paced environments.
What we offer
* A fast-growing, international environment with offices in Ghent, London, and Atlanta.
* Opportunities to work with future-ready water and energy companies.
* Internal mobility, career development, and educational programs.
* An entrepreneurial environment with a direct impact on growth.
* An open, supportive culture emphasizing well-being and recharge.
* Onboarding, learning, and buddy programs.
* Flexible hybrid working options.
* Fun activities focused on sports, celebrations, and well-being.
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