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Are you a real 'people person'? Are you a quick learner who's organised and keen to help out? Well, you might just be the person we need. Read on...
Overview
As a Pact Visits Centre Assistant, you will provide support to families visiting loved ones. You will work as part of the family team based primarily in the prison's visitor centre, but also across the visits hall, play area, and tea bar to provide a safe and welcoming environment, and offer advice, support, and information to friends and families visiting the prison.
About You:
To be successful in this role, you will have empathy and understanding of working with families in challenging circumstances, ideally involving prisoners and/or their families. You should have excellent organisational skills and the ability to manage a demanding workload. Supporting colleagues in Pact’s family work and having knowledge of safeguarding/child protection are also advantageous. In short, you're a genuine 'people person' who is willing to work hard, support the team, and contribute positively to the visits centre.
What Pact Offers:
Pact offers a wide range of employee benefits including free confidential advice and counselling, cycle-to-work scheme, life assurance, eye care vouchers, generous annual leave, and more. You will have the opportunity to attend internal training events to develop your skills as a support worker. A thorough induction process and ongoing support from a friendly, enthusiastic team will be provided.
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