NEW CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - BREAK/FIX) UK-Based Candidates Only | Contract: ASAP-19th Dec 2025 (extension into Jan '26) | £200 per day Inside IR35| Mileage Parking Claimable | Field-Based (Multiple Locations Available: Nottingham, Swindon, Birmingham, Oxford) To apply, email: jordanna.ramsey@searchability.com THE OPPORTUNITY We're looking for experienced Field Service Technicians (Level 2) to support a short-term IT project providing break/fix support for HP and Lenovo desktop and laptop devices across multiple UK regions. This role is ideal for candidates with strong hardware troubleshooting and repair experience who enjoy working independently in the field and providing hands-on technical support across end-user environments. THE ROLE Provide field-based repair and support for laptops, desktops, and peripherals (HP & Lenovo). Carry out hardware break/fix repairs, including device strip down, diagnostics, component replacement, and rebuilds. Manage tickets using a mobile app - collect parts, attend site, complete repairs, and return parts the following day. Deliver efficient and professional onsite technical support to business users. Collaborate with the support line for escalation and troubleshooting assistance. Ensure all completed jobs are logged, documented, and closed within SLA. TECHNICAL SKILLS / REQUIREMENTS Proven experience in field engineering, hardware repair, or deskside support (Level 2). Strong hands-on skills with HP and/or Lenovo hardware. Ability to diagnose and repair laptops, desktops, and peripheral devices. Familiar with BIOS configuration and branding (USBs provided). Excellent customer service and communication skills. Must hold a full UK driving licence and have access to own vehicle and tools. TO BE CONSIDERED… Please apply directly by emailing jordanna.ramsey@searchability.com with your CV and availability. KEYWORDS: Field Engineer, IT Support, Hardware Repair, HP, Lenovo, Break/Fix, Deskside Support, Laptop Repair, Desktop Support, Field Service Technician, Hardware Maintenance