The Product Group's Data Products team is looking for a Principal Product Manager to bring greater consistency, quality and usability to behavioural data across its digital products. This role will lead the development of the foundations that underpin how product and data teams understand audience behaviour across web, mobile and TV – improving how data is captured, structured and made available, and addressing inconsistencies at source in close collaboration with engineering and frontend teams. The role is focused on driving execution across multiple teams to strengthen the quality and reliability of behavioural data. Success will mean that data professionals and product teams can confidently use well‑defined, trusted data – reducing time spent cleaning and reconciling data, and increasing the impact of insights on product decisions across the BBC.
Responsibilities
* Lead the strategy in user behavioural data tracking and own data products that make behavioural data useful, usable and actionable.
* Collaborate with business stakeholders to build alignment around shared problems and opportunities, and align the delivery to meet those needs.
* Be an expert in a data domain and communicate regularly with product teams on the strategy and evolution of the data products within that domain.
* Define success metrics, KPIs and monitor ongoing product performance, taking action where necessary to improve performance.
* Create and execute the go‑to‑market plan for large‑scale products, ensuring that performance is measured and feedback from real‑world users is fed back into the development cycle.
* Champion the product area at weekly, monthly or quarterly business review meetings.
Qualifications
* Multiple years' experience as a product manager developing products for internal customers.
* Strong technical expertise around behavioural analytics and client‑side and server‑side event data on multiple platforms (Web, Mobile, TV).
* Clear demonstrable expertise and hands‑on experience in continuous product discovery and user research in ambiguous environments.
* Proven ability to align and influence a wide range of stakeholders, including senior executives, around a strategy or approach.
* Clear demonstrable experience of using data to derive insight and drive product/feature decision making, exceptional communication and influencing skills, including experience of building one‑to‑one relationships with senior business leaders.
* Ability to break down complex or technical problems into easily understood messaging.
* Experience partnering with multiple teams to provide user value through data product capabilities or services.
* Background in mission‑driven organisations or environments with a strong product culture.
We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief.
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