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Financial services administrator

Ashford (Kent)
Permanent
Office Angels
Financial services administrator
Posted: 11h ago
Offer description

Financial Services Administrator


Permanent
Salary: £25,pa



1. Hours:Monday-Friday, 9am-5pm % office based - own transport essential due to location

2. Annual Leave: 25 days per year, rising annually after 3 years of service (up to 7 years). Bank holidays in addition. Offices close between Christmas and New Year

3. Bonus Scheme:Included in the annual employee bonus programme

4. Pension:4% employer contribution

5. Private Medical Insurance:Available after 1 year of service



A wellestablished financial planning practice in the Kent countryside is seeking a highly organised and proactive Financial Advisor Support professional. This role is ideal for someone with Financial Services experience who enjoys a clientfacing environment and thrives in a busy, detailfocused setting.


About the Employer


Providing bespoke financial advice to individuals, families, trustees, and businesses. With a strong focus on longterm client relationships, the practice is committed to delivering clear, tailored guidance across investment, retirement, and wider financial planning needs.


The environment is professional, supportive, and servicedriven, with a reputation for highquality advice and a clientcentred approach.


The Role


Working closely with a team of Financial Advisers, the successful candidate will be responsible for:



6. Maintaining client files and accurately updating client records

7. Collating and preparing client information

8. Producing illustrations, calculations, and supporting documentation

9. Ensuring all new business is processed compliantly and within agreed timeframes

10. Managing pipeline business from start to completion

11. Liaising daily with third parties, paraplanners, and internal colleagues

12. Providing daytoday support to advisors, including email and phone communication, task reminders, and client liaison

13. Preparing for client meetings and completing all followup actions

14. Producing ad hoc reports and responding to client queries



The Person


This role would suit a confident, professional individual who is highly organised and enjoys working in a clientfocused environment.


Key requirements include:



15. Confidence in dealing with colleagues, clients, and third parties with complete discretion

16. Financial Services experience (highly beneficial)

17. Excellent communication skills and the ability to build rapport

18. Strong attention to detail and the ability to problemsolve effectively

19. Proficiency in Microsoft Word, Excel, and broader Office applications

20. Strong timemanagement skills and the ability to manage multiple tasks at once



Benefits & Additional Information



21. Hours: Monday to Friday, 9am-5pm

22. Annual Leave: 25 days per year, increasing after 3 years of service (up to 7 years)

23. Bank Holidays: 8 additional per year

24. Bonus: Part of the annual employee bonus scheme

25. Pension: Included

26. Private Medical Insurance: Available after 1 year of service

27. Cycle Scheme

28. Birthday Leave: Day off when your birthday falls on a working day (after 1 year of service)

29. Paid Volunteering Day



Next steps: apply online today and please ensure you are happy to be in an office-based role, a driver is essential due to location of the office.


If shortlisted, Office Angels will call you to discuss the role and your experience.


Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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