Yorkshire Housing Limited is seeking a Quality and Training Expert in Leeds to enhance team skills within the Customer Experience Centre. The role involves conducting quality assurance assessments, designing training sessions, and providing coaching to improve service delivery. Candidates should possess expertise in customer service, strong communication skills, and the ability to adapt training approaches. A competitive salary of £32,011.30 is offered, along with 26 days of annual leave and various employee benefits including a cash plan and pension scheme.
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