Role Profile Function – Manufacturing Title – Team Manager Working Pattern – 3on 3 off, 06:00 - 18:00, Green Shift Job Statement The Team Manager is responsible for leading, developing, and coordinating a section of the production area to ensure safe, efficient, and high quality operations. This role oversees people, performance, materials, and compliance standards while driving a culture of continuous improvement. The Team Manager ensures daily production plans are delivered, teams are supported and engaged, and all operational procedures are consistently followed. Key Responsibilities Health & Safety • Champion a strong “Safety First” culture by ensuring full compliance with all Health & Safety policies and procedures. • Lead timely investigations into accidents and near misses, completing area audits, risk assessments, and corrective actions within agreed deadlines. Food Safety & Quality • Maintain rigorous adherence to all Food Safety and Quality standards, embedding a “Quality Always” mindset across the team. • Drive the completion and follow up of audit findings, corrective actions, and quality related tasks to ensure ongoing compliance. People Leadership • Manage day to day people matters, including attendance, performance issues, and disciplinary or grievance concerns, escalating complex cases to the Production Manager as required. • Oversee Time & Attendance processes to ensure accurate payroll data. • Deliver clear, consistent communication through daily shop floor updates and weekly team briefs. • Maintain a visible, accessible leadership presence to support and engage the team. • Manage the training matrix, induction processes, and capability assessments to meet operational and customer requirements. • Support recruitment, selection, and onboarding activities to build a capable and engaged workforce. Performance & Operational Delivery • Ensure the successful delivery of the daily production plan by effectively managing labour, materials, and workflow priorities. • Monitor real time performance throughout the shift, taking proactive action to maintain flow and eliminate bottlenecks. • Escalate issues affecting safety, quality, downtime, material availability, or output promptly and appropriately. • Coach and develop team members through regular one to ones, feedback, and performance reviews. • Lead daily labour planning to optimise staffing levels in line with business expectations. • Own and drive the Pukka Live Data performance system, assigning, prioritising, and driving actions to strengthen communication, improve KPI performance, accelerate issue resolution, and reinforce accountability. • Provide clear direction and day to day support to Process Leaders to ensure strong KPI ownership across all lines. • Report performance in tier meetings, offering insights, trends, and improvement actions to the Production Manager. • Contribute to continuous improvement initiatives across the operations function. Standards & Compliance • Maintain high GMP standards and embed a “clean as you go” culture to always ensure audit readiness. • Investigate, escalate, and resolve non compliance, quality, or safety concerns promptly and effectively. • Ensure accurate material control through strong ERP adherence, stock checks, and timely closure of production orders. Leadership & Site Accountability • Act as the senior site representative in the absence of senior management, ensuring continuity of operations, communication, and decision making. • Escalate operational risks to relevant stakeholders quickly to protect output and maintain site standards. Skills & Experience • Strong leadership and people management experience within a fast paced manufacturing environment. • Solid understanding of Health & Safety, Food Safety, and GMP requirements. • Strong communication skills with the ability to influence, support, and motivate teams. • Experience using ERP and Time & Attendance systems (desirable). • Ability to analyse data, identify trends, and drive improvements. • Highly organised, proactive, and solutions focused with strong attention to detail. Behaviours • Demonstrates a safety driven and quality focused mindset. • Leads by example with a visible, hands on approach. • Takes ownership of results, performance outcomes, and operational standards. • Works collaboratively, encouraging teamwork, respect, and open communication. • Remains calm, adaptable, and proactive when managing challenges or shifting priorities. • Actively role models company values and expected behaviours, setting the tone for the team and wider area. • Promotes continuous improvement, openness, and constructive feedback.