MCS Group is currently working in partnership with a leading third sector organisation to recruit a Housing Officer on a long term temporary contract (6 months with the view to extension). Excellent hourly rate - £17.34 ph + benefits.
The Role:
* Deliver a comprehensive housing management service, ensuring compliance with tenancy conditions, addressing anti-social behaviour, and promoting tenant engagement through forums and events.
* Allocate properties efficiently in line with procedures, liaising with the Northern Ireland Housing Executive and minimising void losses.
* Manage rent arrears, tenant charges, and suspected tenancy fraud, referring complex cases to the Housing Manager and working alongside the Welfare Advice Officer to support financial inclusion.
* Conduct property inspections, manage maintenance requests, monitor health and safety standards, and collaborate with development teams on new housing schemes.
* Respond to telephone and face-to-face enquiries, ensure data protection compliance, conduct accompanied viewings, sign up new tenants, and provide guidance on housing and benefit legislation.
* Supervise Community Assistants, assist with staff training and induction, review policies and procedures, and support continuous improvement of tenant services.
* Represent the Association internally and externally, participate in reviews and training, and maintain flexibility to undertake other duties as required, including occasional evening and weekend work.
The Person:
* Relevant experience working within a housing environment.
* Experience working in voids, allocations, debt recovery and dealing with anti-social behaviour.
* Experience using Microsoft office applications.
* Experience in the use of a Housing Management computerised management information system
* Hold a valid UK drivers license.
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Zachery Downes, specialist recruitment consultant at MCS Group. Contact via 02896935501 or z.downes@mcsgroup.jobs.
MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs www.mcsgroup.jobs
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