Your Role
Learn more about the general tasks related to this opportunity below, as well as required skills.
* Co-manage the Business Acceptance analyst team in Manchester, providing training, support, and guidance for their development.
* Oversee new business acceptance checks to ensure quality and service levels.
* Coordinate with senior team members in other jurisdictions in the UK and globally for resource allocation and workflow management.
* Advise partners and lawyers on compliance with legislation, professional standards, and firm policies.
* Assist in managing and developing new business acceptance policies, procedures, and systems.
Key Responsibilities & Challenges
People Management
* Line-manage analysts in Manchester, including performance management.
* Train, supervise, motivate, and support the analyst team, providing constructive feedback.
* Assist with recruitment and onboarding of team members.
Resource Management
* Coordinate workload allocation globally with team leaders.
* Implement quality assurance procedures for consistent team output.
Service Delivery
* Advise on complex new business acceptance queries across practice areas.
* Build relationships with senior stakeholders.
* Support and supervise the analyst team in resolving legal, commercial, financial crime, and reputational risk issues.
* Manage training programs for new and existing team members.
* Deliver training on business acceptance issues.
* Occasionally be available outside core hours for global needs.
Process and Systems Management
* Review and improve business acceptance processes and procedures.
* Identify improvement opportunities with colleagues.
* Assist with audits and reviews of business acceptance procedures.
* Provide input on enhancements to conflicts management IT systems.
* Promote continuous improvement and innovation within the team.
Essential Skills & Experience
* 6 + years of experience in AML/Conflicts work within a top law firm
* Experience in team management, training, and performance management.
* Strong analytical skills, hard-working, flexible, and committed to high service standards.
* Team-oriented, systematic, well-organised, and attentive to detail.
* Ability to work under pressure and prioritise efficiently.
* Strong relationship-building and communication skills.