Customer Service Coordinator Cardiff £24,500 Are you ready for a fresh challenge in a thriving, growing business? We are supporting a market-leading supplier to some of the world’s top retail brands in strengthening their Customer Support team with the addition of a proactive Customer Service Coordinator. With decades of expertise in providing Goods Not for Resale (GNFR) — from office supplies and bespoke packaging to garment hangers and visual merchandising materials — this company is a trusted partner to household names including Superdry, JD Sports, Hugo Boss, Harrods, Dr. Martens, and many more. The Role As a Customer Service Coordinator, you will be the friendly and professional first point of contact for customer queries. Your day-to-day responsibilities will include: * Handling and responding to client enquiries * Tracking orders and providing delivery updates * Liaising with internal teams to ensure smooth processes * Supporting the delivery of excellent customer experiences that keep clients coming back The Person We’re looking for someone who can bring: * Experience in a fast-paced office or customer service environment * Excellent written and verbal communication skills * Strong organisational and multitasking abilities * A proactive approach and attention to detail In return * The chance to join a growing company with exciting career prospects * A supportive and collab...