Job Description
Customer Support Representative\n\nGraduate Opportunity - Biomedical/ Life Sciences - Hybrid\n\nCustomer Support/ Technical Account Representative - (Scientific) \n\nOur client an established and reputable scientific based company that provides a quality supply and support service to its customers are currently looking to recruit a Customer Support/ Technical Account Representative to join their team. This is an excellent opportunity for a Biomedical/ Life Sciences graduate or for someone who has had experience within a laboratory environment who is seeking a new opportunity. \n\nRole: Customer Support/ Technical Account Representative\n\nWhere: Outskirts of Southampton \n\nSalary: £25,000pa\n\nResponsibilities for the Customer Support Representative will include:\n\nResponding to customer enquiries received via email, telephone or the company website\nDirecting technical product enquiries\nDealing with requests for price, samples or demonstrations\nAccurately recording all information onto the company CRM system\nLiaising with suppliers to resolve customer's product queries.\nTo regularly monitor and report on sales for allocated supplier accounts.\nTo report on trends in enquiry types and identify opportunities for marketing campaignsYou will need:\n\nEither a Bio...