Station Operations Assistant
Location: Edinburgh Bus Station
Shift Pattern: 7 days on, 3 off. Then 7 days on 4 off. Woking on rotation between 06.15-14.45 or 14.15-22.40
Rate of pay: £14.02 - £22.51 per hour (dependent on shift type)
Duration:Ongoing temporary
You must be fully flexible to work Monday to Sunday.
Are you a people person with excellent communication skills?
Pertemps are proud to be working alongside one of Edinburgh’s largest employers to recruit Station Operations Assistants for the busy Edinburgh Bus Station. This is a front-line, customer-focused role at the heart of the city’s transport network.
If you thrive in a fast-paced environment, enjoy helping people, and can think on your feet, this could be your next career step.
What you'll be doing:
* Being the first point of contact for passengers – providing clear, friendly, and accurate travel information
* Offering assistance to passengers with queries, directions, and travel advice
* Maintaining a welcoming, safe, and clean station environment for all visitors
* Managing the smooth flow of buses and passengers through the station
* Supporting the improvement of station services and facilities through excellent customer engagement
* Managing live traffic movements within the bus station to maintain safety and efficiency
* Coordinating bus arrivals and departures in line with schedules
What we're looking for:
* Strong customer service skills and a positive, approachable manner
* Confidence in speaking with the public and providing information under pressure
* The ability to work as part of a team and build rapport with colleagues and external partners
* Problem-solving skills and the ability to remain calm in busy situations
* Good IT literacy and attention to detail
* A flexible approach to working hours, including early mornings, late evenings, and weekends
Why join us?
* Full training provided – including opportunities for First Aid certification
* Competitive pay rates with enhanced unsociable and weekend rates
* Up to 33 days holiday per year
* Overtime opportunities available
* A role where every day is different – you’ll meet new people, solve challenges, and help keep Edinburgh moving
Pay Rates:
* Weekday Standard - £14.02
* Weekday unsociable (Monday - Friday 6am-7am, 9pm - 12am) - £17.93
* Weekend standard (Sat&Sun, 7am-9pm) - £17.03
* Weekend unsociable (Sat&Sun 6am-7am, 9pm-12am) - £22.51
If you’re motivated, reliable, and passionate about delivering great service, apply today and help shape the experience for thousands of passengers travelling through Edinburgh Bus Station. #J-18808-Ljbffr