Job Title: Relationship Banker - PA North Market, Southampton
Client:
Bank of America
Location:
Southampton, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
6d47f40eb8ef
Job Views:
4
Posted:
02.07.2025
Expiry Date:
16.08.2025
Job Description:
Description: This role involves engaging clients in the lobby to educate and assist with transactions through self-service resources, such as mobile banking, online banking, or ATMs. Key responsibilities include accurately processing cash transactions and having in-depth conversations to understand clients' financial and life priorities, connecting them to suitable solutions.
Responsibilities:
* Execute the bank's risk culture and strive for operational excellence.
* Build relationships with clients to meet their financial needs.
* Follow established processes and guidelines, ensuring compliance with laws and regulations.
* Expand business knowledge by collaborating with experts in small business, lending, and investments.
* Manage financial center traffic, appointments, and outbound calls effectively.
* Enhance the client experience.
* Handle cash responsibilities.
Required Qualifications:
* Enthusiastic, motivated self-starter with a strong work ethic and results-oriented mindset.
* Effective collaborator, capable of building strong relationships.
* Passionate about improving clients’ financial lives.
* Confident in identifying solutions based on client needs.
* Excellent communication skills and comfortable engaging with clients.
* Adaptable to new information and technology platforms.
* Confident in educating clients on self-service banking transactions.
* Strong critical thinking and problem-solving skills.
* Ability to follow processes and comply with regulations.
* Efficient time and capacity management.
* Results-focused, acting in clients' best interests.
* Flexible to work weekends and extended hours as needed.
Desired Qualifications:
* Experience in financial services and knowledge of industry products and solutions.
* At least one year of successful sales experience with sales goals.
* Six months of cash handling experience.
* Bachelor’s Degree or relevant Associate’s Degree (e.g., Business Management, Finance).
Skills:
* Adaptability
* Business Acumen
* Customer and Client Focus
* Oral Communications
* Problem Solving
* Account Management
* Client Experience Branding
* Client Management
* Client Solutions Advisory
* Relationship Building
* Business Development
* Pipeline Management
* Prospecting
* Referral Identification
* Referral Management
Minimum Education Requirement:
High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
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