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Quality systems administrator

Cardiff
Intapeople
Systems administrator
Posted: 11 August
Offer description

Quality Document Controller
£28,000 – £34,000 per annum

We’re looking for a Quality Systems Administrator to join a well-established manufacturing organisation working within a highly regulated sector. This is a key administrative position within the Quality team, focused on document management, change control, and data accuracy across quality systems.

If you're highly organised, detail-focused, and have experience supporting compliance and documentation in a structured environment, this could be a great opportunity.

Key Responsibilities:

* Own the control and flow of quality documentation, ensuring records are accurate, compliant, and maintained in accordance with internal procedures and regulatory expectations.
* Manage document updates related to Bills of Materials (BOMs) and part changes — ensuring correct change requests are submitted, reviewed, and approved by the appropriate stakeholders.
* Ensure Good Documentation Practice (GDP) is upheld across all quality records, forms, and submissions.
* Input and maintain records relating to Corrective and Preventive Actions (CAPAs) and Non-Conformance Reports (NCRs), supporting the investigation process from an administrative perspective.
* Support the document aspects of product release by reviewing and processing batch records, ensuring completeness and compliance prior to sign-off.
* Maintain the company’s electronic training system, keeping training records up to date and flagging overdue or incomplete training where needed.
* Assist teams across operations, manufacturing, and design with change control processes and documentation requirements.
* Help generate reports to track quality metrics, system performance, and process adherence.
* Contribute to internal training and awareness activities related to documentation and quality system requirements.
* Support process improvements to increase documentation efficiency and reliability while maintaining full compliance.

Experience/skills:

* At least 1 year’s experience in a document control, quality administration, or compliance support role within a regulated industry (e.g. pharmaceutical, aerospace, automotive, etc.).
* Familiarity with change control processes and documentation associated with parts, materials, or production workflows.
* Experience with Good Documentation Practice (GDP) and maintaining controlled records.
* Skilled in Microsoft Word and Excel, with experience using ERP/MRP or quality management systems.
* Strong attention to detail — accuracy is critical in this role.
* Able to follow structured processes, prioritise tasks, and manage documentation across multiple systems.
* Comfortable working as part of a collaborative quality team with clear communication and high standards.

What’s On Offer:

* Hybrid working: typically 3 days in the office, 2 from home
* Annual performance-related bonus
* High rate company pension contribution
* Life assurance (4x salary)
* Private health insurance
* Dental cover through BUPA
* 25 days annual leave + bank holidays
* Employee Assistance Programme (EAP)


If this sounds like an ideal opportunity apply for immediate consideration!

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