Repton School are seeking a proactive and highly organised Credit Controller to manage the debtors’ ledgers across Repton UK Schools. This key role ensures effective credit control processes are followed, outstanding fees are professionally managed, and high levels of customer service are provided to parents and colleagues. Working closely with the wider finance team, the Credit Controller will play an important part in maintaining strong cash flow, resolving billing queries, and continuously improving credit control practices across the organisation. Please refer to the job description for a full list of duties and responsibilities. The closing date for application is 28th April 2026. If you require further information please contact the HR Team by email to HR@repton.org.uk. Main Responsibilities: Credit control • Managing the Aged Debtors across the UK Repton Schools such that late payers are known and contacted and payment plans are monitored and chased effectively • New payment plans are documented appropriately and monitored • Ensure a good working knowledge of each parent contract and associated payments terms, ensuring adherence to the same. • Providing information to outsourced credit control as required • Escalating debt, in particular fees in lieu of notice, to small claims court Service Provision • Responding to queries and questions relating to billing and payments • Liaising with staff to resolve all billing queries promptly and professionally, making any adjustments as necessary Continuous Improvement • Continuously review and improve all processes and working practices to ensure efficiency and effectiveness • Amend any relevant financial processes in line with any changes to legislation, reporting requirements etc. Finance Team Contribution • Provide support as requested to other areas or team members within Finance • Any other duties as reasonably requested by your line manager Ideal Candidate: Experience Essential: • Excellent customer background, including the ability to relate to fee payers (or equivalent) of different backgrounds, with some experiencing difficult situations and an inability or reluctance to pay. • Prior experience in a finance or other similar role – including working knowledge of credit control or similar processes • Educated to A-Level or equivalent standard, with strong grades in English and Maths. Desirable • Knowledge of the iFinance accounting system • A degree qualification and/or relevant professional qualifications. Skills • Highly IT literate – confident user of Outlook, intermediate Excel (e.g. pivot tables and formulae) • Highly organised and methodical, with a proven track record of delivering high quality work to expectations, and on time • The ability to take responsibility and use own initiative to resolve problems and issues or escalate as appropriate and provide support to their resolution • The ability to communicate clearly with colleagues and non-Finance staff at all levels • High attention to detail and levels of accuracy • Be a motivated individual and able to work alone or as part of a team • Ability to meet tight deadlines, prioritise tasks and adapt to changes in deadlines and requirements • The ability to positively embrace changes and new challenges Package Description: Location - Repton Contract - Permanent, all year round Hours - 40 hours per week Monday - Friday (Part time considered) Benefits - Occupational Pension Scheme, Complimentary Sports Centre membership (including family)