Job summary
The Training and Quality Officer supports the delivery of high-quality training on medical devices and clinical digital systems, contributing to safe practice and effective digital adoption across the Trust. The role involves creating and delivering face-to-face, virtual and blended training, maintaining accurate records, and supporting quality assurance and audit activities. Working closely with clinical, operational and digital teams, the postholder adapts training to varied learner needs, provides frontline user support, and helps develop training materials and SOPs, ensuring compliance with governance and safety standards.
Main duties of the job
The postholder will support the delivery of training programmes on medical devices and clinical digital systems used across the Trust. They will contribute to the preparation and delivery of face-to-face, virtual, and blended training content; maintain accurate records; and provide frontline training support. The postholder will work under the supervision of the Senior Training and Quality Officer and contribute to quality assurance activities, audit preparation, and user engagement.This role supports safe clinical practice and digital adoption through high-quality, responsive training and development.
Due to the current service requirements of the Training and Quality Management team--including the delivery of in-person training, user support, and oversight of quality systems--postholders are expected to work on-site on a full-time basis. However, as the team evolves to support digital training delivery and the adoption of new services and technologies, there may be opportunities to adopt a hybrid working pattern in future, subject to service needs and role responsibilities.
The role may be expected to participate in an on-call rota, subject to the requirements of the service.
About us
Developmentand staff wellbeing
Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Details
Date posted
25 February 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£35,763 to £43,466 a year p.a. pro rata inclusive of HCAS (Outer)
Contract
Permanent
Working pattern
Full-time
Reference number
DE-DK
Job locations
KRFT
Galsworthy Road
Kingston
KT2 7QB
Job description
Job responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
** The vacancy may close earlier than the advised date, depending on the volume of applicants**
Job description
Job responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
** The vacancy may close earlier than the advised date, depending on the volume of applicants**
Person Specification
Education
Essential
* Degree or equivalent experience in healthcare, education, Digital, or clinical engineering.
* Evidence of CPD.
Desirable
* Recognised training qualification.
* Basic knowledge of QMS principles.
* Formal training digital or medical device
Experience
Essential
* Experience delivering training or providing support on digital or medical equipment.
* Familiarity with NHS digital systems.
Desirable
* Experience maintaining training records.
* Exposure to audit or quality-related work.
Skills & Abilities
Essential
* Effective communicator with ability to engage diverse staff.
* Good organisational and IT skills.
* Ability to adapt training styles to learner needs.
Personal Qualities
Essential
* Supportive, helpful and enthusiastic.
* Works well under pressure and in teams.
Person Specification
Education
Essential
* Degree or equivalent experience in healthcare, education, Digital, or clinical engineering.
* Evidence of CPD.
Desirable
* Recognised training qualification.
* Basic knowledge of QMS principles.
* Formal training digital or medical device
Experience
Essential
* Experience delivering training or providing support on digital or medical equipment.
* Familiarity with NHS digital systems.
Desirable
* Experience maintaining training records.
* Exposure to audit or quality-related work.
Skills & Abilities
Essential
* Effective communicator with ability to engage diverse staff.
* Good organisational and IT skills.
* Ability to adapt training styles to learner needs.
Personal Qualities
Essential
* Supportive, helpful and enthusiastic.
* Works well under pressure and in teams.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kingston and Richmond NHS Foundation Trust
Address
KRFT
Galsworthy Road
Kingston
KT2 7QB
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Kingston and Richmond NHS Foundation Trust
Address
KRFT
Galsworthy Road
Kingston
KT2 7QB
Employer's website
(Opens in a new tab)
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