Job Description
Branch Manager – WestonSalary: Up to £40,000Hours: Monday – Friday, 8:30am – 5:30pmNo WeekendsWe’re looking for an experienced Branch Manager with a strong Lettings and Property Management background to lead a team of 7 staff in a busy, fast-paced office.This is a hands-on leadership role for someone passionate about people management, delivering excellent customer service, and driving department performance across the South West.Main Duties
* Run the day-to-day operations of the branch
* Lead, motivate and develop a team of 7
* Maintain high customer service standards for landlords and tenants
* Train, coach and support team members
* Manage workloads, escalations and complex maintenance issues
* Handle customer complaints
* Ensure compliance with lettings legislation
* Conduct one-to-ones and performance reviews
* Support recruitment and team growth
* Produce management reports
Work with the social media manager to attract new landlordsSkills and Experience
* 5+ years’ experience in Lettings / Property Management
* 2+ years’ management experience
* Proven team leadership and motivational skills
* Strong communication, organisation and problem solving
* Driven, proactive and comfortable in a high-volume environment
Qualifications
* Propertymark ARLA Level 3 (desirable)
* GCSE Maths & English (Grade C or above)
* A Levels or equivalent (preferred)
What’s On Offer
* Salary up to £40,000
* Monday–Friday working (no weekends)
* 22 days holiday + bank holidays
* Propertymark ARLA qualification & membership support
If interested please click APPLY