Customer Delivery Driver – Wokingham Superstore
Salary starts from £13.35 per hour (up to £14.56 for stores inside the M25). Additional payments may apply.
We offer a minimum of 16 guaranteed hours per week; you may choose to work fewer hours (minimum 12).
Availability Window
* Thursday 18:00‑22:00
* Friday 18:00‑22:00
* Saturday 19:00‑22:00
We schedule your contracted hours within these windows and provide three weeks’ notice of shifts.
Responsibilities
* Ensure the van and trays are clean, tidy and organised.
* Leave the back yard clean, tidy and clear of rubbish; pick up litter.
* Wash trays as part of the tray wash process.
* Load the van as required; check the van for roadworthiness.
* Communicate with customers about order changes, offering refunds if needed.
* Treat product/delivery with care.
* Explain that customers will not be charged for their substitutions.
* Deliver within the customers’ time slot.
* Call customers before arrival if early.
* Call the store/centre if running 30 or more minutes late.
Requirements
* Build relationships with colleagues to create team spirit.
* Be warm and welcoming; say "Thank you" to customers and colleagues.
* Act quickly to respond to changing needs of customers; embrace change.
* Be energetic and driven to deliver beyond expectations; achieve balance.
* Share ideas with Manager and colleagues to improve store.
* Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.
Benefits
* Holiday: 20 days + 1 personal day (up to 22 days after 12 months), plus bank holidays.
* Flexible working from day one.
* 10% off and 15% pay‑day weekend discount (save up to £2,000/year with Colleague Clubcard).
* Free wellbeing services.
* Life cover of five times pay and award‑winning pension with matching contributions up to 7.5%.
* Benefits flexibility: discounts, shares, cycle‑to‑work schemes, etc.
* Uniform provided with policies to support life’s moments.
* Access to colleague networks and support.
About Tesco
Our vision is to become every customer’s favourite shopping mode, serving with purpose, community, and sustainability. We welcome diversity and flexible working.
We are Disability Confident and commit to an inclusive recruitment process.
Legal & EEO Statement
We will only recruit individuals who have passed the school leaver’s age; candidates must be over 18 if the role requires early/late shifts or working in certain areas.
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