Recruiting Solutions Operations Lead - FTC - 9months
Our client is a purpose-driven organisation dedicated to connecting students and early-career talent with meaningful employment opportunities. Through innovative technology, strategic partnerships, and data-driven insight, we support employers, universities, and education providers in attracting and engaging emerging talent.
Their mission goes beyond filling roles — they aim to equip young people with the tools, confidence, and opportunities they need to succeed in the world of work.
The Opportunity
They are seeking a Recruitment Operations Lead to oversee operational performance across our recruitment solutions and talent technology platform. This role sits within the leadership structure of the RPO function and plays a key part in ensuring consistent, high-quality delivery for clients and candidates alike.
You will combine strategic oversight with hands-on operational management, ensuring resources are deployed effectively, processes run smoothly, and service standards remain high.
Key Responsibilities
Resource Planning & Operational Efficiency
* Ensure appropriate allocation of associates and flexible resources across client projects
* Monitor capacity and adjust deployment to balance utilisation, wellbeing, and service delivery
* Partner with delivery teams to forecast demand and proactively plan for peak periods
* Coordinate with HR, Finance, and IT to ensure timely onboarding, contracts, and system access
* Use resource tracking tools and data insights to inform planning decisions
Supplier & Budget Management
* Oversee procurement of third-party attraction and advertising channels
* Ensure purchasing remains cost-effective and within agreed budgets
* Maintain accurate purchase order processes and tracking
Billing & Commercial Accuracy
* Ensure client invoicing is raised accurately and promptly
* Reconcile delivery activity against contracted services and third-party spend
Team Leadership & Development
* Provide guidance and coaching to operational and client-facing teams
* Support performance against KPIs and service standards
* Foster a collaborative, accountable, and high-performing team culture
Client Experience & Platform Delivery
* Oversee first-line support for the candidate management platform
* Ensure issues are resolved quickly and communication is proactive
* Support successful platform implementations in partnership with technical teams
* Maintain strong, trusted relationships with clients
About You
They are looking for an experienced operations leader with a background in recruitment, RPO, or HR technology environments.
You will demonstrate:
* A track record of driving operational performance and process improvement
* Strong relationship management skills and commercial awareness
* Confidence in leading teams and developing talent
* Excellent written and verbal communication skills
* A proactive, solution-oriented mindset
* Strong organisational skills and the ability to manage multiple priorities
* Adaptability and confidence working with systems and data
Experience within early careers recruitment or campus hiring environments is highly advantageous.
Role Details
* 9-month fixed-term contract
* Full-time (37.5 hours per week, Monday to Friday)
* Standard probationary period applies
* Pre-employment screening conducted in line with company policy
Please click apply now to find out more!