Boots Opticians, with 536 locations across the UK, is committed to being the country’s first-choice optician, offering an unparalleled combination of expert eye care, a diverse range of over 1000 glasses frames, and innovative contact lens plans with exclusive rewards. Driven by a vision to help everyone "See What’s Possible," we not only prioritize customer satisfaction but also the personal and professional growth of our team members. At Boots Opticians, our supportive and inclusive environment fosters career progression and encourages each colleague to reach their full potential. Become part of a team where your contributions are valued, and opportunities for development are abundant.
Role Description
We are seeking an Optical Assistant or Dispensing Optician for a full-time, on-site role located in London Wembley. In this role, you will assist customers in selecting eyewear, provide expert advice on frame and lens options, take precise measurements for eyeglasses or contact lens fittings, and ensure exceptional customer service. You will support daily store operations, maintain inventory, and contribute to creating a welcoming environment for all customers and team members.
Qualifications
* Knowledge of eyewear selection, lens types, and optical products
* Experience in customer service, specifically providing tailored recommendations
* Ability to take accurate measurements and perform adjustments for eyeglasses and frames
* Organizational skills to support inventory management and store operations
* Strong communication and interpersonal abilities to build relationships with customers and team members
* A proactive attitude with a commitment to excellent customer experiences
* Formal qualification as a Dispensing Optician is an advantage, but not required
* Previous experience in optical or retail environments is preferred
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