Its a Fixed Term Contractor
* 3-4 days in a month in Newcastle/Glasgow office, rest can be remote.
Key Responsibilities
* Manage and coordinate service transition activities across multiple projects.
* Develop and maintain RAID logs, risk acceptance documentation, and RACI matrices.
* Collaborate with stakeholders to ensure clear communication and alignment on deliverables.
* Plan and organize tasks effectively to meet program deadlines and targets.
* Identify potential risks and proactively implement mitigation strategies.
* Support ITIL-based processes and ensure compliance with organizational standards.
Required Skills & Qualifications
* ITIL Foundation Certification (mandatory).
* Strong planning and organizational skills.
* Excellent attention to detail and ability to manage multiple priorities.
* General understanding of Service Transition processes.
* Exceptional communication skills with the ability to engage stakeholders effectively.
* Proactive mindset with the ability to anticipate future workload and prepare accordingly.
* Knowledge of RAID logs, risk acceptance, and RACI frameworks.