Job Description
Senior Fraud Claims Adjuster – Complex Claims (Hybrid)
Location: Hybrid (Leeds / Chelmsford)
Contract: Full-time, Permanent
Salary: Competitive
Eligibility: Right to work in the UK required (sponsorship may be considered at the employer’s discretion)
Application deadline: 17 December 2025 (23:59)
Overview
Our client is seeking a Senior Fraud Claims Adjuster to lead complex fraud investigations and specialist claims handling across multiple lines of business. This is a high-impact role for an experienced fraud professional who thrives on investigative work, technical decision-making, and driving robust counter-fraud outcomes.
You will act as a technical expert and escalation point, mentoring colleagues while partnering with internal teams and external agencies to protect customers, manage financial exposure, and support best-in-class claims solutions.
Responsibilities
1. Lead complex fraud investigations, ensuring fair outcomes while protecting the business from financial and reputational risk.
2. Handle specialist fraud claims efficiently, reducing leakage and maintaining high customer service standards.
3. Identify coverage and liability issues to ensure decisions align with contractual commitments and regulatory requirements.