Job Description
We are looking for someone who will take ownership of day-to-day service delivery, support ongoing projects, and help ensure compliance with key standards and procedures.
You will contribute directly to maintaining a safe, efficient, and welcoming workplace experience for all.
Key Responsibilities
1. Provide front-of-house support including welcoming visitors and offering appropriate assistance.
2. Deliver support services such as porterage, meeting room management, and monitoring the FM mailbox.
3. Carry out new starter inductions including health & safety and environmental information.
4. Log, facilitate, and oversee reactive maintenance and planned preventative maintenance (PPM) visits.
5. Support compliance with environmental, HSEQ, and wider facilities standards.
6. Assist with traffic management plans, fire risk assessments, and water hygiene arrangements where required.
7. Complete and support internal audits, including security-related checks.
8. Assist in the delivery of low- to medium-risk projects.
9. Provide general administrative support to the Facilities Management team.
Professional and Personal Competencies/Qualifications
10. A strong team player
11. Customer-focused with a positive attitude
12. Excellent communication skills
13. Effective problem solver
14. Comfortable working in a fast-paced environment
15. Committed to delivering high standards in customer satisfaction, team collaboration, and workplace experience
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.