Spire Yale Hospital, Wrexham is currently looking for an experienced Administrator to join their Wards team on a fixed term contract to cover maternity leave. Spire Yale Hospital is one of North Wales’ leading private hospitals and we take pride in delivering high-quality care. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology. As Ward Administrator you will be responsible to provide an efficient and effective quality administrative service for the Ward. Working Hours: Monday to Friday 2:30 pm to 7:00 pm AND 07:00 am to 12:30 pm every Saturday. Please only apply if you can commit to this Contract Type: Fixed Term for 12 months Duties and responsibilities To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital To deal with all telephone enquiries in an efficient and courteous manner To give clear, concise information to all enquiries To liaise with Catering Department regarding orders for refreshments by patients and visitors To ensure all visits by Consultants are reported to Nursing Staff To inform insurance companies if extended length of stay is required To keep insurance companies informed of emergency admissions Maintain effective communications between patients, their relatives and the team within the department Report complaints or concerns to the Nurse in charge/shift leader Who were looking for: Previous relevant experience in an administrative support role Passion for customers Computer literate Adept at handling various calls on a daily basis Excellent verbal and written communication skills Benefits: We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays - FTE Employer and employee contributory pension with flexible retirement options ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Free DBS Free Uniform Free Car park We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.