Customer Experience Assistant – Hospitality Contract Type: Both casual & contract positions available Application Deadline: 29th August 2025 Interview Dates: tbc We are recruiting for enthusiastic Customer Experience Assistants to join our team as we gear up for a busy Autumn-season! This is a fantastic opportunity to bring your passion for hospitality to life in a fast-paced, customer-focused environment across our vibrant venues. Both casual & contract positions are available, and though the majority of our team are part-time workers, there is the potential for contracts for 30 hours for the right candidate. About the Role As a Customer Experience Assistant, you will: - Deliver exceptional customer service, ensuring every guest has a safe and positive experience. - Prepare and serve drinks in our bars, delivering outstanding customer service during high-volume periods. - Serve food and drinks from our Café and Restaurant spaces, upholding our brand standards and adhering to appropriate Health, Safety and Hygiene practices. - Assist in providing hospitality for corporate events, conferences, and special occasions. About You We’re looking for individuals who: - Have experience working in restaurants and bars and have demonstrable skills from this experience - Are confident and customer-focused, putting the guest experience at the heart of everything they do. - Have regular availability for evening and weekend shifts, particularly Fridays and Saturdays. - Aged 18 or over (due to licensing laws) What We Offer - Living wage employer. - Staff benefits include: APA Friends discount, Staff Ticket offers, Social Events, 40% off food on shift - Sociable hours – the majority of our shifts finish before 10.30pm - The chance to gain valuable experience in a high-energy hospitality setting. Apply online at www.aberdeenperformingarts.com/work-with-us/ or send a CV & covering letter to [email protected]. If applying by email, please also complete our online Diversity and Inclusion monitoring form. You may wish to apply by video or audio in addition to sending us your CV. To do this please ensure it is saved in an easily accessible format and send via a We Transfer link to [email protected]. Videos should be no longer than 5 minutes long (maximum). If you have access requirements or need additional support to apply or to progress your application, please let us know so we can help - this information will not be a factor in our decision making. We run a Guaranteed Interview Scheme, which offers disabled people or those who are care experienced a guaranteed interview, if they meet the essential criteria for the role. Please let us know in your application if you would like to be considered in the Guaranteed Interview Scheme. We are an equal opportunities employer and are committed to the principle of diversity in all areas. In that spirit, applicants with diverse backgrounds, experiences, ability and perspectives are encouraged to apply.