Responsibilities
* Carry out service and repairs to equipment on customer sites in a safe, professional and cost-effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.
* Work to a planned schedule of service and maintenance jobs at client premises; occasionally work off-site.
* Ensure site stock is monitored and counted, and sufficient for day‑to‑day maintenance of the fleet.
* Carry out inspections and monitor the safety of repaired and maintained trucks.
* Accurately complete job sheets, timesheets and purchase requisition and parts paperwork within required timescales.
* Takes responsibility for all equipment and tooling (including van, laptop, printer etc.) and ensures it is in a safe condition for the type of work being undertaken.
* Work to strict planned schedules and deadlines.
Qualifications
* Knowledge of at least one of the following areas, and willingness to undertake additional training to excel within Crown Lift Trucks Ltd.:
o Mechanical engineering
o Electrical engineering
o Hydraulics
* Must hold a full UK Driving Licence.
* Proficient in fault finding and repair.
* Educational qualification: at least a grade C in English and Maths at GCSE.
* Experience of Health & Safety requirements working in a workshop practice.
* Commitment to continuing personal and professional development.
* Excellent organisational skills, resourceful and solution‑driven.
* High standard of accuracy and attention to detail.
* Ability to multi‑task, prioritise workloads to meet tight deadlines.
* Ability to work independently or in a team.
* Clear communication skills – oral and written.
* Consultation and negotiation skills.
* Flexibility to cope with diverse needs of the post.
* High motivation and resilience to work under pressure.
* Positive, personable, optimistic attitude with a can‑do approach.
Desirable Skills
* Recent and relevant experience of working in a forklift truck service environment (not essential).
* Engineering qualification.
Benefits
* Hours of Work: Monday – Friday. Shift pattern to be discussed at interview.
* Company Vehicle: A company van and fuel card are provided with the option for private use (subject to tax regulations).
* Holiday: 25 days holiday plus Bank Holidays.
* Salary: Competitive.
* Pension: Company pension plan.
* Support with tooling.
* Excellent discount scheme with access to the best perks from some of the UK's biggest brands.
* Tell Us Health benefit.
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