40 hours per week
What You'll Do
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Responsibilities
* Deliver an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse, and stocking shelves.
* Day‑to‑day responsibilities include ensuring a great customer experience, delivering sales through service.
* Mucking in: helping the team get the job done, checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
* Inspiring: encouraging a positive mindset, building a culture of feedback, praise, and recognition.
* Asking questions and building relationships: ensuring the team gets the development they need, supporting future business growth and succession, ensuring customers leave with everything they need.
* Leading: coaching, motivating, and engaging the team to create a great place to work where engagement is key.
* Building a fun working environment: maintaining product availability and high branch standards, making the branch a place everyone loves to work.
What You'll Bring
* Knowledge: proud of your track record in developing high‑performing, engaged retail teams.
* Hard work and passion: dedicated to leading a team to deliver sales through superb customer service and amazing results.
* A love of teamwork: happy to muck in, get your hands dirty, and passionate about developing future leaders.
* Customer focus: ensuring the customer remains at the heart of everything you do.
* Resilience: relentless determination to achieve results whatever the challenges, coaching your team to deliver.
* Flexibility: available when the team needs you, understanding priorities and planning effectively.
* Yourself: bring your whole self to work and let your true personality shine through.
What You’ll Get
You’ll find every opportunity to be yourself and bring your personality and potential to work, plus many opportunities to take your career in retail wherever you want – up the ladder, across the business, or into another role in the Travis Perkins Group. Training and development – including access to our own Toolstation Academy programmes – will support you along the way.
Benefits include 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, "save and buy as you earn", 20% discount across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1000 other retailers.
Equal Opportunity: Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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