IT Support Engineer
Location: Belfast (Hybrid)
Salary: £28,000 - £32,000 (DOE)
Type: Permanent, Full-Time
About the Role
Our client is seeking an IT Support Engineer to join a collaborative IT team. You'll support a Microsoft-heavy environment while also gaining exposure to projects and future leadership opportunities.
Key Responsibilities
* Provide 1st/2nd line support across M365, Entra ID, and Intune.
* Provision laptops, mobiles (mainly Android), and other devices.
* Troubleshoot basic networking issues (DNS, patching switches).
* Deliver and collaborate on future projects
* Share responsibility for IT operations
* Log and resolve incidents within SLA using a ticketing system.
Must-Have Skills
* Strong IT support background. (Approx 2 Years)
* Solid experience with M365, Entra ID, Intune. Azure, Active Directory
* Basic networking skills (DNS, patching switches, troubleshooting).
* Excellent problem-solving and communication skills.
Why Apply?
* Broad scope: support + projects, not just BAU.
* Competitive salary depending on experience
* Hybrid working, flexible hours.
* Strong team culture with career development opportunities.
* Gym membership
* Cycle to Work Scheme
* Life Assurance
* Health Cash Plans
* Childcare Vouchers
* Employer Pension Contribution
* Bonus Scheme
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O\'Connor at MCS Group on 02896935515 or d.oconnor@mcsgroup.jobs. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
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