Security Officer - QA Higher Education, London
Join QA Higher Education (QAHE) and help us create a safe and welcoming environment for students, staff, and visitors.
About the Role
As a Security Officer, you'll play a vital role in delivering a professional campus security service. You'll monitor access, prevent unauthorised entry, and ensure the safety of our premises. From building patrols to responding to alarms, you'll be the first point of contact for security and safety matters.
Key Responsibilities
* Carry out security checks and building patrols (internal & external).
* Respond to alarms and investigate disturbances.
* Provide a friendly reception service - answering calls, greeting visitors, and managing contractor sign ins.
* Issue visitor passes and direct new students to Student Services.
* Report incidents, irregularities, and facilities issues promptly.
* Support emergency evacuations and health & safety procedures.
* Secure the building at the end of each day.
About You
* Trustworthy, reliable, and calm under pressure.
* Skilled in customer service and conflict resolution.
* Holder of an SIA Door Supervisor License, with knowledge of conflict management and physical intervention techniques.
* Strong communicator with excellent interpersonal skills and emotional intelligence.
* Able to work well asaged part of a team and make timely, accountable decisions.
What We Offer
QAHE is a leading UK higher education provider, partnering with universities to deliver programmes from foundation to postgraduate level. We teach over 17,000 students from around the world and believe in making outstanding education accessible to everyone.
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You'll join a supportive team committed to safeguarding and promoting the welfare of all students and staff.