NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
LUCS Duty Supervisor
LUCS is looking for an enthusiastic individual to join their team of Duty Supervisors to work at our Hub (Control Room) at the Astley Ainsley Hospital site in Edinburgh.
In this role you will control the allocation of telephone triage, appointments, and visits for our service, linking in with partner organisations and systems. You will interrogate data throughout your shift, assess demand and capacity, and then advise clinical members of staff of the current situation.
You will be required to work predominantly weekend shifts along with possible mid‑week shifts to support the operations managers. Our service also works over public holidays, where staff can be expected to assist as well. Other shifts on an ad hoc basis will also be available.
Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please ensure you complete and submit your application at an early stage.
We cannot accept late applications so please ensure your application is submitted early.
The email address you provide will be used for notifications. Please check your Junk and Spam inboxes as notifications may go directly to these.
We will fully support disabled candidates, and candidates with long‑term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service.
As part of the pre‑employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre‑settled status. To find out more about these routes of permission, please refer to the GOV.UK website.
For specific types of posts, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licensed Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit Disclosure Scotland Changes.
Please note: As this post is part‑time, the salary will be pro‑rata.
For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions, please contact John.Monk@nhs.scot.
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