HR Operations Regional Manager – UL Solutions
Basingstoke (UK) – hybrid role; open to other European offices.
Job Description
High‑impact role working directly with the Director of Global People Operations to build a centre of excellence for efficient, localised, high‑quality support. Lead regional operations teams delivering excellence in Americas and EMEA.
Responsibilities
* Build and lead regional People Operations teams, ensuring high‑quality service.
* Manage a regional team to meet service expectations and deliver consistent support.
* Support design and rollout of a best‑in‑class People Operations function.
* Identify opportunities to automate, optimise and streamline processes.
* Partner with internal teams to transition work into People Operations, ensuring smooth handovers.
* Provide overall governance on the full range of employee services within People Operations.
* Translate global, regional and local HR practices into efficient operational workflows.
* Drive operational priorities and build metrics to track performance and impact.
* Use data and KPIs to identify trends, inform decisions and improve service delivery.
* Develop and maintain service level standards to measure response times, satisfaction, quality and outcomes.
Qualifications
* University Degree in HR Administration, Business Administration or related field.
* 8+ years of professional HR experience; 1‑2+ years in a leadership role.
* Customer‑centric and change mindset focused on quality and continuous improvement.
* Strong leadership, coaching and team development skills.
* Excellent communication and interpersonal skills; ability to build relationships across cultures.
* Ability to deal with conflicting priorities and prioritise activities.
* Ability to adapt to and adopt advancements in market practices and technologies.
Benefits & Experience
* Mission‑driven culture focused on safety, security and sustainability.
* Global outreach – collaborate with colleagues worldwide and gain international experience.
* Growth & development – access to UL University training programs and technical tracks.
* Total rewards – competitive salary, annual bonus, flexible working arrangements, annual paid leave and corporate responsibility commitment.
To learn more about UL Solutions, visit UL.com
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