About the role
As a Support Administrator, you will play a key role in delivering efficient and accurate administrative support to the Home Manager and wider team. You’ll be responsible for a range of administrative and finance-related duties that contribute to the smooth day-to-day running of the home. This includes supporting with payroll processing, recruitment administration, invoice handling, and petty cash reconciliation.
Reports to: Home Manager
Key duties and responsibilities
1. Provide general administrative support across the home.
2. Assist with finance tasks including petty cash handling, batching, and receipting income.
3. Answer telephone calls professionally, taking and passing on messages accurately.
4. Welcome visitors, providing a helpful and friendly first point of contact.
5. Respond to requests, queries, and minor complaints, escalating when necessary in line with company policies.
6. Process orders as directed uniforms, stationery, cleaning supplies).
7. Provide recruitment administration support including applicant tracking and interview coordination.
8. Carry out any other reasonable duties as required by the Home Manager.
Skills and attributes
9. Strong IT skills, including confidence with Microsoft Excel and Word, and the ability to learn new systems quickly.
10. Excellent communication and interpersonal skills.
11. Well-organised with the ability to prioritise tasks and manage time effectively.
12. Willingness to learn and develop new skills.
13. Previous experience in a similar administrative role is desirable but not essential.
What will you gain?
You’ll be part of a friendly, supportive team that values your contribution. We put people at the heart of everything we do – including our staff. You’ll have access to ongoing learning and development opportunities and the tools you need to succeed in your role.