The Opportunity
Join a fast-growing B2B tech agency with big ambitions and real momentum. Work with innovative and world-leading brands to deliver integrated campaigns that create amazing opportunities and drive growth across the globe.
We’re seeking an Account Manager ready to take the wheel and achieve greatness. There’s no ceiling – you’ll be afforded the space to ‘own’ your accounts and campaigns, and be given all the support you need to achieve incredible things.
The perfect platform to make a real difference to global B2B tech clients, to the wider Consultancy team, and to the overall agency performance.
The Role
* To act as an effective bridge between their clients and our internal teams
* To manage their client relationships, ensuring their client's needs are always met
* To effectively communicate, problem-solve and respond to requests in a timely manner in order to drive projects to completion
* Effective management of their client relationships to ensure an outstanding client experience
* Instrumental in the delivery of high quality work which meets the client's needs
* Taking client briefs and writing concise creative, development and artwork briefs
* Ensuring that project deadlines are met, communicating and seeking approval of any changes to these
* Developing a greater understanding of the client's business, including staying abreast of competitor activity
* Following agency processes and updating agency systems (e.g. Jira, Scoro) based on project status
* Support with proposals based on an understanding of their client's business needs and requirements
* Setting agendas and maintaining accurate records of meetings, decisions and next steps
* Keeping the team and client up-to-date with useful information e.g. competitor activity, relevant industry news
* Preparing materials for pitches and client presentations
* An ability to multitask with a huge capacity for getting things done is essential.
* Building client relationships to grow accounts, you will have a natural flair for identifying and capturing new opportunities.
* We are genuine, enthusiastic, and positive people and we will provide you with all the support you need to help you succeed.
* You will be equally challenged and rewarded - this is a fantastic and exciting opportunity for the right candidate.
You
* You think bigger. You don’t let someone else’s imagination or fear hold you back.
* You stay connected. It’s about relationships with colleagues and clients, always keeping your finger on the pulse.
* You own it. You are the absolute boss of your own job, brief, account, project, idea, meeting – you name it, you own it.
* You keep it real. You are up-front, open and honest.
* You bring solutions and positivity to everything that comes your way. Your growth mindset means you embrace new opportunities and tackle every challenge head-on.
* Your track record speaks for itself. You can talk the talk and (more importantly), walk the walk. You’re highly credible, commercially-minded, and have the proven ability to make things happen.
* You can think things through, decide the best approach, and communicate your vision – then set about driving campaigns through to completion.
* Clients trust you, creatives believe in your briefs, you’re all over all-things digital, and your team respect and want to learn from you.
* You’re energetic and innovative - inspiring those around you.
* A great communicator - engaging, articulate, passionate.
* And last but not least, you are genuinely a positive person to have around!