Job Summary
Lead Counsellor (Patient and Family Support Team)
Salary: £37,048 per annum (WTE £46,310 per annum based on 37.5 hours a week)
Hours: 30 hours per week, worked Monday – Thursday
Location: Farnham, Surrey (cross site working across Farnham and Guildford)
About You
A qualification in Counselling to at least a diploma level
Experience of leading or coordinating a team of counsellors (essential)
A certificate in Counselling Supervision CPCAB Level 6 (desirable, not essential)
Experience in end of life and grief issues
Experience of working with adults and some knowledge or experience of working with children and young people
Experience in working with volunteers
Excellent communication and interpersonal skills
A good understanding of safeguarding protocols and procedures
The ability to coordinate workload and support colleagues in day-to-day practice
Flexibility to work across both the Farnham and Guildford sites, with occasional community work
Experience of working collaboratively within a multidisciplinary team, including clinical psychology input where appropriate
Responsibilities
The role focuses on providing emotional and psychological support to patients and carers under the care of the hospice, as a core component of palliative care. A key aspect of this role is leading and supporting a team of counsellors, ensuring a cohesive, effective, and responsive service. The successful candidate will be confident in coordinating workload, offering day-to-day guidance, and supporting the professional development and wellbeing of colleagues. The Lead Counsellor will be expected to bring strong leadership experience, including the ability to manage team dynamics, provide informal support and guidance, and contribute to service improvement and the ongoing development of psychological support within a multidisciplinary team, working alongside the clinical psychologist and other professionals. While involvement in supervision is part of the role, a formal supervision qualification is desirable but not essential, as additional supervision support is available within the service. Experience of, or a good understanding of, working with children and young people is also important, given the needs of the service.
Benefits
Excellent Benefits
Six weeks paid holiday plus public holidays (pro-rated for part time staff)
Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
Health Cash Plan Scheme
Employee Assistance Programme
Excellent Career Development
Access to learning and professional development opportunities (we have an on-site education team)
A Great Place to Work
Equal Opportunities employer
Flexible hours and flexible working
Supportive colleagues
Clinical supervision and support
97% of our staff are proud to work for Phyllis Tuckwell
Equal Opportunities
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
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