Medical Receptionist / Care Navigator (EMIS Trained)
Job Type: Permanent full‑time hours
Salary: £25,127 per annum
Hours: 8:00 a.m. to 6:30 p.m. (one late night per week)
I am currently seeking a motivated individual to join our team in a versatile role that involves working on the reception desk, handling phone inquiries and supporting administrative tasks in the back of our medical centre.
Key Responsibilities
* Greeting and assisting patients at the reception desk.
* Managing incoming calls and directing them to appropriate departments.
* Scheduling appointments and maintaining the appointment system.
* Assisting with administrative tasks, such as data entry and filing.
* Collaborating with healthcare professionals to ensure effective patient care.
* Providing general information to patients and addressing inquiries.
* Maintaining a clean and organized reception area.
Requirements
* Previous experience as a receptionist, preferably in a healthcare setting.
* Strong communication and interpersonal skills.
* Excellent organizational abilities with attention to detail.
* Proficient computer skills and familiarity with basic office software.
* Ability to handle multiple tasks efficiently in a fast‑paced environment.
* Empathy and compassion toward patients.
* Knowledge of medical terminology is advantageous.
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