Job Title: Service Manager
Location: Caernarfon, Gwynedd, Wales
Salary: £34,416 per annum
Join a dedicated team as a Service Manager in Caernarfon, where you will play a vital role in supporting individuals with learning disabilities to lead fulfilling and enriched lives within the community. This is an excellent opportunity for a compassionate and experienced professional to make a real difference in people's lives while advancing their career in social care.
Key Responsibilities
* Oversee the daily operations and management of two support services in Caernarfon, ensuring high-quality, person-centred support for six individuals.
* Lead, motivate, and develop a team of support workers, fostering a positive and collaborative working environment.
* Conduct regular reviews of support plans, service delivery, risk assessments, and progress logs, applying principles of active support.
* Build and maintain positive relationships with stakeholders, including service users, families, and external partners.
* Promote continuous service development and implement best practices to enhance independence and wellbeing for the people supported.
* Manage team performance, provide coaching, and encourage creative problem-solving to meet individual needs.
Requirements
* Experience supporting people with learning difficulties in a social care setting.
* Level 5 qualification in Health and Social Care or actively working towards it.
* Strong, caring nature with a commitment to enabling others to live enriched lives.
* Effective communication skills and the ability to influence others positively.
* Knowledge of the Care Council for Wales Code of Practice.
* Flexibility to work shifts, including weekends, and provide cover as needed.
* Welsh language skills are desirable to communicate effectively with Welsh‑speaking service users.
* Access to a car and willingness to use it for transporting service users, with appropriate business insurance.
* Valid driver’s licence and willingness to travel for meetings and training.
Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.
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