Remote German Speaking Customer Service Agent - Temp
Location: Homebased
Start Date: ASAP
Type: Ongoing Temporary
Salary: £13.50ph
Hours: 8am-5pm- Mon- Fri
My client based in Wokingham is looking for a German/English Speaking Customer Service Agent to join their team with this exciting new Global campaign. We are looking for candidates who have got strong experience in providing solutions to customers, managing the deliverables of campaigns, managing relationships with customers and excellent Microsoft Office ability particularly Outlook.
The role is homebased and will entail responding to emails and telephone calls from customers who will have received notification regarding the recall product. Customers will communicate with you on this recall campaign by email and telephone and you will be trained on how to answer the queries. It is a busy and fast-moving campaign and will sometimes have quiet days So they are looking for someone to adapt to that environment. You will be working in a team and building relationships so respect and kindness to your other colleagues and team leaders is a must!
Daily Duties
Managing the relationship and briefing requirements
Answering Email and calls in a timely and efficient manner
Working with colleagues to run successful cam...