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Operations leader

Plymouth
AutomaTech, Inc.
€60,000 - €80,000 a year
Posted: 23 June
Offer description

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Senior Recruiting Manager @ Flow Control Group | Recruitment, Talent Acquisition

Company: Automatech

About Us

AutomaTech is a leading provider of industrial technology solutions focused on improving your operational performance. By harnessing the power of data, we enable significant gains, visibility across your entire organization, and increased profits for a competitive edge. Our product offering includes a flexible and scalable mix of hardware and software solutions to solve your toughest challenges while providing a road map for future improvements and growth. More importantly, we stand behind all our solutions with superior and ongoing support for the lifetime of your products, helping you maximize your investment and operational potential.Our team is passionate about guiding customers through their industrial applications, no matter the size, scope, or obstacles you face. We place a high priority on conducting our business in an ethical manner, from the way that we interact with each other, our customers, and our partners to how we relate to each professional scenario and process. We are focused on performing our job functions with excellence, being honest, reliable, and accessible in all our business dealings. We care about our customers and strive to consistently offer exceptional product knowledge and support to help design, implement, and support their investments.

Visit our Website: automatech.com

Role Overview:


* Purpose: As a player and coach, lead a high-performing team within our Inside Sales and Operations group to support both customers and the outside sales team. This role focuses on driving gross profit and margin improvements through effective management of quoting, proposals, order entry, and customer service activities—leveraging our ERP and CRM systems.
* Function: Provide strong, efficient leadership across key operational functions including quoting, order processing, vendor coordination, and inventory management, all while enabling business growth.
* Method: Utilize and maintain key performance indicators (KPIs) to drive timely software renewals, manage maintenance contracts, oversee a growing hardware inventory, uphold pricing and margin targets, and nurture relationships with strategic vendors.

Responsibilities:

* Lead and manage the Inside Sales team by setting clear goals, defining career development paths, and providing ongoing coaching to support professional growth.
* Oversee the creation and execution of quotes, proposals, and customer orders.
* Develop and enforce clear, consistent Standard Operating Procedures (SOPs).
* Create and maintain dashboards that track open quotes, orders, bookings, and backlog for AutomaTech.
* Coordinate and organize training activities, including class scheduling, logistics, and attendee management.
* Support efforts to maintain and improve gross profit and margin performance for AutomaTech’ s product portfolio.
* Serve as a key member of AutomaTech’ s leadership team, reporting directly to the Vice President and General Manager.

Competencies: Skills, Knowledge, and Experiences

* Bachelors Degree in Business Administration or Finance or Operations required
* Strong Financial Acumen to support things like revenue, gross profit, gross margin, and EBITA
* Seven + years of successful inside sales leadership and/or operations experience
* Five+ years Super User of Salesforce administration experience a plus
* Working knowledge of office 365 and MS Teams
* Strong working knowledge of ERP Systems
* Strong Continuous Improvement drive to evolve our operations

Position Location:

* Plymouth, MA (AutomaTech’s Corporate Office)
* From time to time, the candidate may need to travel to support customers and events

#automatech

#manycompaniesoneteam #fcgcareers #flowcontrolgroup

AutomaTech operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.



Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Management and Manufacturing
* Industries

Automation Machinery Manufacturing

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