Talent Community Manager
Hybrid - Altrincham (office attendance Wednesday and Thursday)
We're looking for a proactive and detail-oriented Talent Community Manager to join our team supporting one of our strategic clients. This role is ideal for someone with a passion for talent engagement, data accuracy, and community building. You'll be the engine behind our dedicated recruitment team ensuring we have a ready-to-go pool of skilled professionals as well as proactively sourcing in demand talent.
Key Responsibilities
Maintain, grow & nurture the contractor community in line with client growth metrics in line with Experis & clients strategy.
Ensure accurate and up-to-date contractor profiles, including skills, availability, and preferences.
Segment and manage talent pools aligned to business needs.
Proactively source and engage candidates, including former associates, for future opportunities.
Conduct reference checks and add validated candidates to relevant talent pools.
Support redeployment strategies by identifying and engaging with associates.
Work closely with the Team Lead to deliver high-quality shortlists for open roles.
Partner with recruiters and account managers to align talent pools with upcoming demand.
Ensure data integrity and consistency across internal platform.
Track and report on talent pool metrics, engagement levels, and conversion rates.
Maintain coding standards and process compliance within the CRM.
Generate a minimum of 10 qualified leads per month from the contractor community.
Maintain and improve Net Promoter Score, aiming to exceed the industry standard of 34 through exceptional candidate engagement and experience.
What We're Looking For
Previous research and talent pool management experience.
Experience working in the recruitment industry.
Strong attention to detail and a methodical approach to tasks.
Good communication and organisational skills.
Comfortable using digital tools and learning new systems.
A proactive mindset with the ability to work independently and as part of a team.
Detail-oriented with a passion for data accuracy and process improvement.
Why Join Us?
Be part of a high-impact team supporting a global client.
Hybrid working model with flexibility.
Access to training and development in recruitment tech and talent engagement.
Opportunity to shape and grow a strategic talent community.
At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working