Are you a dynamic, self-motivated individual with the ability to work creatively and accurately under pressure while sticking to tight deadlines? Are you passionate about driving positive change and improving services? If you are experienced in project management, operational delivery, data analytics, and collaborative working, then this might be the role for you.
This exciting new role of Highways Continuous Improvement Manager is focused on supporting and guiding multi-disciplinary teams to ensure Staffordshire's highway infrastructure and services support the creation of vibrant, safe, and sustainable communities.
In this role, you will be instrumental in translating learning from recent Highways Transformation into the development of a refreshed programme of work and building in continuous improvement across the service. Working within Highways Business Support & Improvement, you will work collaboratively, aligning highway service delivery to contribute to economic growth, sustainability, and resilience.
You will be based in Stafford with the ability to work flexibly. This role is fixed term until December 2027.
Main Responsibilities
* You’ll play a pivotal part in supporting continuous improvement across Highways & the Built County Service.
* Working closely with senior colleagues, you’ll manage projects, working on cross-cutting themes, and ensure we deliver efficient, high-quality services.
* This role offers the opportunity to shape future services, embed new practices, and deliver meaningful outcomes for our residents.
* You will also:
o Support the scoping and implementation of new strategic priorities across the Highways services.
o Lead on project management, working in collaboration with colleagues across the service, utilizing the full project cycle.
o Lead on projects reviewing governance, monitoring, efficiency, value for money, health and safety, and county assets.
o Support the creation of strategies and policies to ensure services are resilient and efficient.
o Lead workshops that engage cross-cutting services, collating data and themes to drive decision-making for future plans and models.
o Create a data analysis process to monitor services, project progress, and contracts.
The Ideal Candidate
* You'll have a degree or relevant experience in a related field.
* Effective analytical and problem-solving skills with a proactive approach, able to identify issues and develop innovative solutions.
* Ability to work in a complex environment and network across organizational boundaries; influencing and negotiating with others to ensure deadlines are met.
* Effective interpersonal skills, with the ability to engage effectively with a range of internal and external stakeholders including service users, and to work as part of a team.
* Time management skills with the flexibility to meet tight deadlines and adapt to changing workload demands.
* Effective written and oral communication skills, including the ability to prepare and present reports and communicate with staff at all levels.
* Effective planning and project management skills.
* Ability to communicate and build a culture that delivers change with people and solutions in mind.
Interviews will be held the week commencing 1 September.
Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications, so consider applying anyway. For an informal chat about the role, please contact: Katie Painter, Head of Highways Business Support & Improvement at: katie.painter@staffordshire.gov.uk
Our Recruitment Process
We anonymize applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
About Staffordshire County Council
We are no ordinary county council:
Our Values
The core of who we are as an organization. Our values were created and shaped by colleague feedback and national best practices, and they sit at the heart of our People Strategy:
* We have a real sense of community spirit that brings our people together. This feeling of belonging connects us to our work and the difference we make every day for Staffordshire people.
* We are ambitious, with sights set on a better future.
* We look forward and race ahead — that goes for your career too.
Our benefits include:
* Access to our rewards and benefits - Careers at Staffordshire.
As an authority, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Staffordshire County Council is an equal opportunities organization, a Disability Confident employer, a Gold Award Armed Forces employer, and supports care leavers. We offer a guaranteed interview if your application meets the minimum criteria for the post.
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