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Service & operations administrator

Swanley
Permanent
Next Doors
Operations administrator
Posted: 12h ago
Offer description

Job Title: Service & Operations Administrator

Location: Swanley, Kent

Salary: £30,000 - £32,000 depending on experience

Job Type: Permanent, Full Time

About us:

We are a busy and well-established commercial door and entrance systems company specialising in:

* Automatic doors
* Aluminium door fabrication
* Commercial door installation & servicing
* Steel doors
* Drive-thru windows
* Reactive repairs and maintenance

We are looking for a highly organised and proactive Service & Operations Administrator to support the day-to-day running of our office and operations team.

This is an important role within the business and would suit somebody who enjoys structure, organisation, and keeping multiple moving parts under control in a fast-paced engineering environment.

About the role:

1. Answering incoming calls and handling general enquiries
2. Processing supplier invoices and receipts
3. Raising purchase orders and ordering materials
4. Supporting insurance and compliance administration
5. Updating CRM/ database records and customer information
6. Assisting with engineer paperwork and job administration
7. Managing incoming emails and supplier communications
8. Supporting directors with general office administration

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