Based in the Swanley, Kent area
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Circa £70k Per Annum
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Company Vehicle + Benefits
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Experience within the used car market is preferred
Our client, a reputable independent dealership located in the Swanley area, is on the lookout for a passionate and driven Prestige Transaction Manager to join their dynamic team. This is a role that offers the opportunity to work within a thriving environment where customer service excellence and prestige vehicle transactions are at the forefront of operations. The ideal candidate will bring extensive experience in transaction management within the automotive industry, contributing to an environment focussed on enhancing customer satisfaction and operational efficiency.
Key Responsibilities:
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Oversee and manage all aspects of vehicle transactions, ensuring they meet company standards and customer expectations.
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Build and maintain strong relationships with customers, providing them with exceptional service throughout the purchasing process.
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Collaborate with team members to drive sales objectives and enhance overall department performance.
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Ensure compliance with all relevant industry regulations and company policies during transactions.
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Continuously assess and improve transaction processes to enhance customer experience and increase efficiency.
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Analyze sales data and market trends to identify opportunities for growth and to inform decision-making.
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Train and mentor junior staff on effective transaction management and customer service practices.
Skills & Experience Required:
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Proven experience as a Transaction Manager in the automotive sector, preferably with a focus in the used car market.
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Strong understanding of vehicle sales processes and customer relationship management.
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Excellent interpersonal and communication skills, capable of building rapport with a diverse clientele.
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Demonstrated ability to meet sales targets and drive departmental success.
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Strong analytical skills with the ability to interpret data to inform strategies.
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Knowledge of industry regulations and compliance standards.
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Proficiency in using automotive sales software and tools.
Full vacancy details for this Transaction Manager role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts